How long will it take for my order to arrive if I'm in Australia?
We send orders 2-3 times per week from Perth via Australia Post, we suggest allowing the following:
- Perth metro 3-4 business days
- Country WA 4-6 business days
- Interstate 6-8 business days
If you have any questions about your order don't hesitate to contact us at firstname.lastname@example.org
How long will it take for my order to arrive if I'm outside Australia?
We send via Australia Post and suggest allowing the following:
- NZ 6-9 business days
- USA 7-10 business days
- UK 9-12 business days
If you have any questions about your order, don't hesitate to contact us at email@example.com
How will my Chit Chat Box arrive?
Your Chit Chat Box will arrive in a plastic mailer bag, these are weatherproof should it come into contact with a bit of wet weather.
What can I do if my Chit Chat Box arrives damaged?
Don't hesitate to contact us within 7 days of receipt of order should you have any problems. To assist us please provide a photo of the damage and your invoice number. Please refer to our Refund Policy on the Checkout page for further information.
Returns and refunds
Returns and refunds aren’t offered for change of mind. Please refer to our Refund Policy on the checkout page for further information.
All pricing is in Australian Dollars (AUD) and includes 10% GST. Tiny Giants reserves the right to change pricing at our discretion and without notice.
Shipping costs vary depending on where you live and how you would like it sent, please visit the checkout for more information.
Customer care, feedback & ideas
You can email us anytime of the day, we will endeavor to respond as soon as possible: firstname.lastname@example.org